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What if the manufacturer does not deliver the goods?

In our long-term practice we have a process set up for orders based on your demand we will create an offer that includes both prices for selected products such as quality and practical KVH prisms as well as for the transport of goods.  Only after confirming this offer we will process the entire order and prepare the goods for shipment.
So if it really happens that the manufacturer does not notify us in a timely manner of any production shortages or delays in delivery it is up to us to contact you to either supply another adequate product or tell you when the product will be delivered according to all available information.
If despite all this we were unable to get the goods to you within one month we will refund the money you have invested in the goods without undue delay.
However we believe that together we will always find your way to your satisfaction and the possibility to continue building!